Frequently Asked Questions
We’re here to help! Find answers to our most common questions below. 🌟
📝 Ordering & Sizing
How do I know which size to order?
We recommend checking our Size Guide for detailed measurements by age and height. When in doubt, size up — kids grow fast! 😄
Can I change or cancel my order after placing it?
Please contact us as soon as possible at our Contact page. We process orders quickly, but we’ll do our best to help!
Do you offer gift wrapping?
Yes! 🎁 We love helping you give the perfect gift. Contact us when placing your order and we’ll take care of the wrapping.
🚚 Shipping
How long does shipping take?
Standard shipping typically takes 3–7 business days within the US. Expedited options may be available at checkout.
Do you ship internationally?
We currently ship within the United States. International shipping may be available in the future — stay tuned! 🌍
How can I track my order?
Once your order ships, you’ll receive a tracking email with a link to follow your package. 📦
🔄 Returns & Refunds
What is your return policy?
We offer easy 30-day returns on eligible items. Please visit our Return Policy page for full details.
How long do refunds take?
Once your return is approved, refunds are processed within 5–10 business days to your original payment method. 💳
🪤 Product & Fabric Safety
Are your fabrics safe for babies and children?
Absolutely! 💚 We carefully select soft, child-safe fabrics that meet safety standards. Product details include fabric composition so you always know what your child is wearing.
How should I wash MyCozyKids clothing?
We recommend washing on a gentle cycle with cold water and tumble drying on low. Always check the care label on each garment. 🪤✨